Roles and Responsibilities:
• Answering calls and resolving queries about products or companies.
• Noticing significant subtleties of every discussion.
•Keeps up quality service by adhering to organization guidelines.
•Acquiring and updating an individual's contact details.
•Calling active or old customers to encourage the purchase of items.
•Proven experience as a telesales representative or other customer service role.
•Research and record-keeping skills.
•Good in verbal communication skills.
Requirements:
• Bachelor’s degree (any field) .
• 6 months experience required in any relevant role.
• Proficient in MS Office .
• Excellent communication and interpersonal skills.
• Ability to follow instructions and work independently on projects.
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