• Meeting with managers to discuss Telesales strategies.
• Implementing sales strategies.
• Managing the Telesales team and assisting junior staff.
• Setting weekly and monthly targets.
• Maintaining Customer/Client relationship.
• Solving queries of clients/customers, telling them about products/offers/services & generating leads.
• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress to achieve maximum results.
• Create a good relationship with team members and motivate them to put in their best to work to achieve maximum results.
• Monitoring the performance of the sales team.
• Designing incentive structure for team & coordination with the client.