- Understanding products and processes - Influencing customers to buy or retain product or service. Role & Responsibilities : -
Converting potential leads into customers. Operating telephone equipment, automatic dialling systems, and other telecommunications technologies. - Influences customers to buy or retain product by following a prepared script to give product reference information. - Maintains database by entering, verifying, and backing up data. - Meets the monthly KPI's - Maintains quality service by following organization standards. - Calling interested customer and convert the lead over the call.