Territory Operations Supervisor jobs in Bangalore at Freshworld

Day Opening Tasks:

Ensure all Field staff are engaged and report on time for a 7’0’ clock kick off from Hub.
Put in processes for this to be on auto pilot- carrot & stick policy to be enforced.
Note absentees and validate reason. Casual staff to be disciplined. Alternate manpower to be cast into Business plan.
T Shirts are worn by all
Cart Hygiene and general personal & cleanliness to be checked.
Perform Day Opening Activities and share data with Management systems
Quality of display of stock, charge of battery bank, charge of tabs,printer etc etc,
Ensure Business Model compliance. Stationery Point-MDU-Street Vending
Revenue Generation & Enhancement Activities within our business models :
MDU :
In the assigned geography identify large apartment complexes, engage with association and obtain permissions to set up shop in shop in large apartment complexes. Maintain Harmonious relationship with all Apartment owners’ association representatives.
For MDU which we are servicing identify opportunities for improvement and revenue enhancement.
Street Vending
In the assigned channel/vertical identify routes for the smart cart Model and ensure plying of the Smart Cart is conducted efficiently and accurately.
Ensure Collective Adressal as a concept is practiced and motivate SCO/SCA to make that a permanent business model.
Ensure Revenue Per Hour is measured and operations conducted on this model.
Stationery Point:
Ensure Robust evening plan is identified and commenced.

Business Development Activities

Indenting - Plan optimally to ensure required product mix is provided for which accounts for higher gross margins.
Ensure all KPI’s like sales per day, revenue per day, Number of Bills, Avg SKU’s per Bill & Average KG/Units per bill, waste %,route km covered, KM tracked and discussed with Field teams.
Minimal wastage/dump.<3%
Plan back to back arrangements for the dump/wastage and ensure buy backs from identified signed up caterers/hoteliers.
Sales Planning, Review & Performance Tracking & Management
Review the field teams on key KPI’s and facilitate improvement.
Discuss and review with weak performing SCO/SCA and handhold for better output.
Consumer Satisfaction- Meet customers and understand requirements deeper. Identify areas where we may be going wrong and correct.
Responsible for developing of process and programs which will ensure Wider penetration & Deeper off take with customer
Ensure productivity goals of the SCO/SCA are tracked and delivered upon.
Competition tracking & market intelligence

FreshWorld is an enterprising start-up company which has innovatively ventured into a 'Farm to Home' concept by organizing fruits and vegetables (FnV) retailing, in a distinctive Street vending format employing eco-friendly delivery mechanisms. using Battery Operated Carts. It aims toprocures directly from farmers(reducing intermediaries and thereby reducing cost and improve on delivery time) while delivering this fresh produce to the end consumer usingmodern, innovative & cost effectivedelivery mechanisms. We are now looking to launch a customer app model which will help us achieve better consumer connect, sharper unit economics and facilitate higher revenue. We will have an Unparalleled & Unrivalled capability of providing Instant Gratification with Touch and Feel to customers who order on our App. This initiative will help us in achieving its goal of being an innovative & disruptive FnV retailer deeply impacting consumer and farmer lives.