TIS Service Desk-Administrator
Job Code : 1147638
Location: Chennai
Minimum Experience Required: 1-3 YEARS
Mandatory Skills: TIS Service Desk-L1 Telecommunication-L1
Language Skills: English Language-L3
Job Description:
Key skills required for the job are:
- TIS Service Desk-L1, (Mandatory) .
- As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis nIncident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
- Perform Service Requests based on Standard Operating Procedures.
- Work on scheduled tasks as part of Change Management.
- Should be able to handle issues independatly and suggest/ implement services improvements plans.
- Should be able to identify and highlight scope of automation to lead or Manager