WIPRO jobs - TIS Service Desk-Administrator

TIS Service Desk-Administrator

WIPRO
experience Fresher
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 0
Applications: 0
Openings: 1

Job Description

TIS Service Desk-Administrator

Pune

Experience : Freshers

Job Code : 1196958

Minimum Experience Required: Freshers

Mandatory Skills: TIS Service Desk-L1

Language Skills: English Language-L1, English Language-L2

Job Description:
Key skills required for the job are:
  • TIS Service Desk-L1 (Mandatory)
  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. 
  • Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. 
  • Log file monitoring for errors. 
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. 
  • Follow quality / security process defined for the engagement

Job Particulars

Role HR
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id235987
Job Category 1 to 3 Yr Exp
StateMaharashtra
Country India

About Company

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, aconsulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
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