Roles and Responsibilities-
· Experienced candidates in travel department
· Aware and self learned in historical importance/ Heritage/culture/geography/tour routes of destinations.
· Co-ordinate with various DMCs for pre planned and customised tour packages
· Proficient in basic of tourism industry - Group/FIT, Accommodation/Transport/Flight booking/Visa / Insurance.
· Handling traveler queries and taking travel requirements
· Understand clients requirement and offer packages accordingly
· Coordinating with operations team.
· Handling operations/sales for outbound tour enquiries
· Create bookings / reservations for customers, Prepare itineraries, tour costing, hotel booking and customization of international / outbound tour packages
· Providing excellent customer service experiences - Taking care of any customer escalation post booking and helping with appropriate resolution
· Assisting clients with visa processing, flight ticketing and pre-trip formalities
· Post sales file operations, Invoicing
· Achieve the assigned sales targets
· Responsible for generating revenue for the company.
· Responsible to ensure that the tour is operated smoothly
Desired Candidate Profile
· Excellent communication and interpersonal skills is must
· Have passion for Sales and customer service is must
· Knowledge of Online booking of flights, hotels, etc. preferred but not a constraint
· Good knowledge of major international travel destinations preferred but not a constraint
· Must have knowledge of world geography, hotels & airport preferred but not a constraint
· Candidates from travel / Airlines / Hospitality industry will be preferred
Education Qualification:
· Graduation/MBA in Tours and Travel Industry
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