JPMorgan jobs - Trade Support Analyst

As a Trade Support Analyst youll serve as a vital resource for the front office and clientfacing stakeholders Youll act as the liaison between the business technology control partners and operations Your role includes the investigation of inquiries monitoring trade execution flows trade reconciliations and the fundamental understanding of our trading platforms and systems Candidates must be able to provide and communicate solutions in person by phone and by email in a fastpaced highpressure environment Responsibilities Provide endtoend trade flow support across all product channels globallyMonitor ongoing support needs to address changes and gapsDrive continuous improvement efforts while reducing risk across all touchpoints in the trade pathEnsure the accurate and timely escalation and resolution of all inquiriesAddress ad hoc queries from operations technology and the front officeFacilitate training for new application usersWork with the business technology and operations to determine priorities schedule of releases and detail of the requirements for future enhancements products Qualifications 2 3 years of financial industry experienceBachelor s degree strongly preferredIndepth knowledge of Excel PowerPoint and Internet technologiesHighly disciplined a selfstarter and the ability to execute on assignments independentlyA team player who demonstrates work ethic and consistently demonstrates a highlevel of professionalismAttention to detail with superior written verbal and problemsolving skillsExcellent organizational and time management skillsAbility to communicate with all levels within the Line of BusinessStrong capacity for operating in a flexible dynamic environment where creative and strategic thinking is required