JPMorgan Chase & Co. jobs - Trade Support Analyst

- Bachelor’s Degree (at least 70% marks) with 3-4 years of relevant banking experience
- Further education, Masters.  (Commerce/ Accounts preferred)

- Derivatives Systems knowledge  (JPMC or Banking Systems)
- PC Literate MS Excel/ Word/ Access required
- Proficiency in written & spoken English
 

Process:

-Understanding of Derivative / Fixed Income life cycle of a trade.
- Good understanding of the control environment. Has risk and control awareness.
- Middle office exposure – Trade Support , booking amendment , Reconciliation & Controls
 
Skill Set:

- Client Focus, understand key clients and their support requirements, builds strong relationships
- Strong understanding of end to end controls, infrastructure & clear awareness of risk
- Takes ownership & is delivery focused.  Delivers independently and seamlessly
- Demonstrates good problem solving skills, creative yet pragmatic
- Ability to negotiate & influence at appropriate levels.
- Prioritizes effectively and manages within deadlines
- Actively engages team member, works directly with individuals and grows and develops talent
- Is able to identify and implement change
- Maintains, grows & builds strong working relationships within team and outside of direct team
 
 
Key Responsibilities would include:-

- Accuracy in processing in line with SOPs with no errors.
- Identify & escalate all error/exceptions on identification.
- Timely escalation & followup
- Respond to and resolve inquiries in a timely manner.
- Comply with the firm's policies, SOPs and check points.
- Navigates systems quickly and accurately.
- Working with various internal teams such as Onshore Trade support, settlements, to resolve exceptions in a timely manner.
- Partner with technology strategy team to help identify internal and external facing technology improvement opportunities to reduce/ eliminate risk.
- Ensure all day to day queries dealt with within required SLAs and escalate issues to the management.
- Monitoring & Adhere to daily work flow queues and ensure work is completed daily.

Qualifications – Internal

- Graduates with good academic record.
- Good PC skills including Microsoft office products (Excel, Word, Power point, Access).
- Excellent verbal and written communication skills and adept at communicating with all levels of the business and technical parts of the organization Must be able to work under pressure.
- Able to grasp/learn concepts and procedures quickly and work independently.
- Excellent grasp and understanding of trade lifecycle – Middle Office – Trade Support & Controls