Profile
summary:
We are looking for passionate, self-motivated
technical individuals, with high level of communication and visualization
abilities, who are self-driven with a desire and capability to think outside
the box to solve complex problems, and catalyse innovations, in pursuit of
business process transformation initiatives, across the organization; with a
growth mindset. This role is a developing role evolving in to business process
transformation engineering role and will suit an individual who excels in a
challenging and dynamic environment, enjoys providing world-class support, and
is having a high level of customer centricity.
About
the role:
The Trainee
- BPT Engineer will be responsible for understanding, and diagrammatizing, the
current work processes, workflows and associated systems; utilizing Agile
practices and Lean techniques; and to optimize, customize and automate the
workflows, and thus reducing variability within a given process, increasing
predictability and productivity, along with with overall enhancements in the
quality of products and services; with a zeal for continual improvements,
processes automations, and customer delight. The key responsibilities may
include, but not limited to, are:
- Apply agile practices
and lean techniques, to drive business process transformation initiatives, as
may be assigned from time to time
- Study
processes/workflows, and refine or create workflow diagrams, as applicable;
with appropriate notations, timelines, sequencing, durations, critical paths,
etc.
- Utilize various
Continual Process Improvement tools like SIPOC+(CM),and Pareto charts, to
summarize various workflows and outcomes analysis
- Drive work
standardization, and 5S+2S initiatives, and apply visual workplace (virtually)
best practices
- Identify process
customization and automation opportunities, and drive continual improvement
initiatives, for given work streams
- Optimize business
systems configuration settings for workflows/process customizations
- Develop workflow
automation applications and/or scripts for batch runs; may use scripting
languages, MS Office excel automations, SQL database queries, stored
procedures, BOTs, AI tools, etc.
- Facilitate root cause
analysis utilizing templated processes like 5 Whys; with clarity on problem
statement articulations utilizing templated formats like 5W+1H
- Collate, and structure
performance datasets, for data mining and business analytics; utilize
statistical concepts for converting data in to information to aide decision
making
- Exhibit high level of
self-initiative, learning agility, enthusiastic problem solving and a zeal for
continual improvement; along with willingness and persistence to make a
positive difference to the transformative initiatives
- Learn basic, and
advanced, quality tools and techniques, and apply in day to day strive for
continual improvements in pursuit of business process transformation activities
- Facilitate people
inclusivity through collation of ideas and suggestions, from across teams and
people, drive for logical conclusions including prioritizations and actions
planning
- Learn, practice, and
conduct awareness sessions, quizzes, for institutionalization of an
encompassing culture of continual improvements and innovations
- Support facilitation
of workshops for business process transformation initiatives
- Ensure that
communications to key stakeholders are provided in a concise and timely manner
- Provide some
periodical and/or emergency support (i.e. on-call support),as may be needed
from time-to-time
General
Requirements:
- B.Sc.
– Computer Science, Information Technology or similar (BBA/BMS candidates with
demonstrable tech savviness may also be considered);
- Students from the 2021 batch with a minimum grade of 50% throughout academics
- Additional
relevant certifications in programming/scripting languages, and
systems/networks, preferred
- Freshers
with typical 3 to 6 months relevant internship preferred
- Good
understanding of Databases like MYSQL, SQL; Languages like Java, Java script,
Office-js, Shell scripting, Python, etc., and J2EE application servers like
Apache Tomcat; and working knowledge of basic network configuration
- Good
organizational skills and a keen attention to detail; and good understanding of
Lean/Agile practices and well-known modelling languages such as UML
- Understanding
of Lean and quality tools for process improvements, statistical concepts and
analysis, will be preferred
- Conceptual
understanding of Data Mining, Data Analytics, Machine Learning, AI for process
automations
- Excellent
verbal, written and presentation skills, including the ability to communicate
effectively across the organization with various teams, and management
- Strong
Interpersonal skills; and ability to effectively influence and develop strong
relationships with key stakeholders;
- Strong
MS – Office skills, along with business storytelling and graphical
visualization abilities
- Demonstrable
abilities for self-management, self-initiatives, and articulative documentations,
and zeal for knowledge sharing, are highly desirable
- Natural
aptitude for trouble shooting & problem solving and innovations
- Demonstrate
customer centricity with willingness to support both internal and external
customers
- WFH until lockdown hence system and internet (Wifi) availability at home is essential
0 to 0.5 Years 
Salary not disclosed 
Mumbai
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