Trainee Network Engineer jobs in Bangalore at IOPEX Technologies

Job description

Job Brief :

The Associate Engineer will work firsthand with all the valued customers to address their concerns where analysis of situations or data requires an in-depth evaluation of many factors

Critical thinker from an understanding perspective, methods, and techniques, evaluation criteria for obtaining results
Regularly participate in all technical discussions with multi-functional teams
Create an environment of transparency that ultimately leads to better products and working environment and better cybersecurity
Quick thinking & support Palo Alto Customers to provide technical assistance.

Responsibilities:

Support our customers: Interaction with customers is primarily through email, and phone calls. You will be talking directly with customers. The types of questions we receive generally revolve around deeper usage and best practices issues and often evolve into collaborative projects working with customers to extend our service to fit their needs.
Support our customers: Interaction with customers is primarily through email, and phone calls. You will be talking directly with customers. The types of questions we receive generally revolve around deeper usage and best practices issues and often evolve into collaborative projects working with customers to extend our service to fit their needs.
Be exposed to a wide range of technology: PANW has a wide range of products in the firewall domain, including physical and VM environments. You will get to learn about and work with each of these as part of your regular responsibilities.
Be exposed to a wide range of technology: PANW has a wide range of products in the firewall domain, including physical and VM environments. You will get to learn about and work with each of these as part of your regular responsibilities.

Requirements:

Ability to work independently, as well as contributing as a team player
Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required
In-depth experience in routing and switching (OSPF, BGP, VLAN, STP)
Experience with security (IPSEC, SSL-VPN, NAT, GRE)
Prior experience in similar vendor Technical Support Centers
Experience with Authentication Protocols a plus (Radius / TACACS)
Ability to speak clearly & confidently about technology and internet concepts and interact with technical customers via email, phone, and chat
Familiarity and technical understanding of core Internet technology (DNS, HTTP, TCP/IP, routing, firewalls, etc.)
Deep experience running Linux or Unix in real-world production environments preferably at scale. At least some level of experience with basic Windows operation and administration.
Light scripting experience with Python, Perl, or Ruby and a tool-building mindset for developing the right scripts for client integration and automation (Optional)
A team-oriented attitude and interest in working closely with other groups in the company
Strong organizational skills and the ability to properly prioritize operations, customer-impacting issues, and project tasks.

Eligibility Criteria

A clear understanding of OSI and TCP/IP model
Bonus points for industry-standard networking certification
Advanced Wireshark analysis
Familiarity with Firewall, Router, and VPN
Ability to prioritize and work responsibly with or without direct supervision
Bachelors / Masters degree in Computer Science or Cybersecurity program.

Terms & Conditions:

Education: BE/B Tech, BCA, MCA, BSC (CS) (2018 to 2021 passed out are eligible)

Work location: Bangalore (Cessna Business Park)

Training agreement: 24 Months of service agreement (No Cost to Candidates to get an offer)

Shifts: US Nightshift (Night shift allowance will be provided)

Working days: 5 days in a week

Transport: Two-way cab will be provided

Those who are willing to sign the service agreement and ready to work on the night shift only can apply.
Should be willing to relocate to Bangalore immediately.
Interested to work from the office.