HGS jobs - Trainee Process Consultant

Trainee Process Consultant

HGS
experience 0 to 1 Year
salary 10,000 - 14,000 Per Month
qualification
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Posted: 2 Years ago
Views: 1
Applications: 2
Openings: 25

Job Description

Position Summary

Understand and establish the basic professional E-mail etiquettes and obtains client information by answering clients online, interviewing clients, verifying information. Also determines eligibility by comparing client information to requirements.

Roles and Responsibilities

  • Customer service and conflict resolutions skills
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customers’ accounts by recording account information
  • Maintains customer records by updating account information
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience

Graduate (preferred B.Sc.)
0-1 year

Desired Skills and Abilities

  • Awareness of ISO & ISMS
  • Basic Email Etiquettes
  • MS Office
  • Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skill
  • Ability to write, read and speak English to suit business need
  • Good analytical, numerical ability and logical reasoning
  • Customer focus and Being attentive
  • Comprehending Ability and Decision Makin

Job Particulars

Role HR
EducationBSc, Any Graduate
Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id596246
Job Category BSc/BCA/BBM
Locality Address Bellandur , Bommanahalli, Rajarajeshwari Nagar
StateKarnataka
Country India

About Company

HGS

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