IOPEX Technologies jobs - Trainee Technical Support Engineer

Trainee Technical Support Engineer

IOPEX Technologies
experience Fresher
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 0
Applications: 6
Openings: 1

Job Description

Trainee Technical Support Engineer

Eligibility Criteria:

  • Education: Graduation must. (Computer Graduates Preferred)
  • Years of experience:  Freshers.

The agent should be able to ensure timely and professional responses to all complaints, requests and queries received, support and guide customers on the following aspects

Offer Technical Support via Network under:

  • Hardware & Software
  • Tablets & Mobile Devices
  • Networking Devices
  • Peripherals inclusive of Printer & Home theatre entertainment

Malware removal & PC Optimization:

  • PC Scan & Malware Removal
  • Install Antivirus software & update security patch

Email & Configuration & Setup:

  • Operating Systems & Browsers
  • Security & Online Backup Software
  • Social Media & Networking Support
  • Peripheral installation and troubleshooting

Requirements:

* Excellent verbal and written Communication skills
* Comfortable working with targets and must be competent enough to achieve them
* Candidate should be Organized, diligent and must pay attention to detail.
* Should have the passion and desire to excel in an ethical and fast-paced environment
* Flexible to work on US & UK time zones

Job Particulars

Role Engineer
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id328535
StateKarnataka
Country India

About Company

iOPEX is a new-generation business services provider offering optimized IT management services. We are process innovators focused on extracting the best out of the investments you have already made. At iOPEX, we help you realize that golden ratio where your technology and business are in complete synergy, making your company greater than the sum of its parts. Founded in 2009, the demand for our specialized optimization services has helped us grow to over 1,800 employees in ten years.
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