One World Teleservices Pvt. Ltd jobs - Trainee Technical Support

Trainee Technical Support

One World Teleservices Pvt. Ltd
experience Fresher
salary 19,800 Per Month
qualification
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Posted: 4 Years ago
Views: 3
Applications: 0
Openings: 20

Job Description

  • We are looking  B. Tech / Diploma fresher candidates for SONY India Pvt. Ltd. for Trainee Technical Support profile. Below is the  detailed JD with  for your ready reference.
Candidate Requirements:  Must have outstanding ENGLISH COMMUNICATION SKILLS
  • Qualification: Fresh Degree and Diploma Engineers any Specialization
  • Experience: Fresher
  • Post: Trainee Technical Support
  • Industry: Consumer Electronics / Appliances / Durables
  • Functional Area: Customer Service
  • Role Category: Voice
  • Description of the role:
  • Will be responsible for taking calls to the customer for Technical Support,
  • To manage escalated customers,
  • Trouble shooting over phone,
  • Punching the calls in software
  • Type of Employment:
  • Third party Payroll ( Superwell Services Pvt. Ltd.) Will be given proper Training after selection, Appointment letter, Experience Letter, Reliving letter, etc.
  • Salary Structure: Basic: 14, 832/- (In hand Salary)
  • Gross Salary – 17000/-
  • CTC: /-  19763(Basic + HRA+ PF + ESI)
Other Benefits:-  
  • Lunch  
  • Medical and Accidental Insurance
  • Leave Encashment
  • Gratuity
  • Top Class working environment.

Job Particulars

Role Others
EducationBE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id183033
Job Category Others
StateDelhi
Country India

About Company

Sony India is one of the most recognized consumer electronics brand in the country, with a reputation for new age technology, digital concepts and excellent after sales service. In India, Sony has its footprint across all major towns and cities in the country through a distribution network comprising of over 20,000 dealers and distributors, more than 300 exclusive Sony outlets and 25 branch locations. Sony India also has a strong service presence across the country with 365 service outlets. Manned by customer friendly and informed sales persons, Sony’s exclusive stores ‘Sony Center’ are fast becoming the most visible face of the company in India. A distinctive feature of Sony’s service is its highly motivated and well-trained staff that provides the kind of attentive and sensitive service that is rare today.

Sony is committed to ensuring that both the products and the marketing activities employed truly make a difference to people’s lifestyles and offer them new dimensions of enjoyment. Relentless commitment to quality, continuous dedication to customer satisfaction and unparalleled standards of service is what differentiates us from countless competitors and reflects a true image of all that is Sony.

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