OutsourceACE jobs - Trainer

Trainer

OutsourceACE
experience 1.5 Years
salary Salary not disclosed
qualification
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Posted: 5 Years ago
Views: 4
Applications: 0
Openings: 5

Job Description

  • Needs to have minimum 1.5 years of training experience 
  • VnA is preferred. 
  • Must be presentable 
  • Have great communication skills
  • Must speak english in neutral accent (additional accent is advantage )
  • Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring.
  • Liaison with the Quality and Operations to identify, screen and execute process improvement plans.
  • Plan and improve training workshops and projects to monitor and groom poor performers.
  • Ability to execute training tasks/ assignment on short notice.
  • Interested to deliver and contribute towards process improvement
  • Must know hindi and one other South indian language


Job Particulars

Role Teacher
Who can applyExperienced (1.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id60676
StateKarnataka
Country India

About Company

OutsourceACE is a real-time Contact Center providing high-quality, cost-effective solution to Large, Medium & Small Enterprise worldwide. In today's business environment, the only constant changes. Our flexibility helps us, and our clients, be on the cutting edge. We understand that business requires change and working with an outsourcing vendor is a paradigm change for many organizations. We, therefore, work with our clients to make the change as seamless as possible.

We have in place all the systems, processes and agent training needed to implement your support requirements quickly and smoothly immaterial of the industry you work with. Whether it's providing lead generation, appointment setting, telemarketing, customer service, email support, Outsource ACE can tailor a support solution to fit your service needs.

We back up all of our service offerings with a commitment to maintaining the most knowledgeable and responsive staff, both on the phones and behind the scenes. We are situated in the Contact Center hub of the world and offers flexible call routing, world-class IVR capacity, and predictive dialing systems with REAL TIME CRM reporting.

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