Transport manager jobs in Bangalore at Sea Hawk Tours & Travels

Operations Head
Job Location: Bengaluru, Delhi, Mumbai

Roles and Responsibilities:-
Client Interactions:

Will be responsible to manage day to day operations.
Fluent in English to communicate, correspond, and interact with clients.
Driving effective operation vis s vis on time Arrival, safety and security during transportation, vendor management, cab and driver quality, cost and automation.
Continuous improvement through customer listening sessions, benchmarking and surveys.
Good employee leadership connect by maintaining regular interaction and sensitizing appropriately
Ensuring compliance at all levels of operations.
Ensure all issues of serious nature including accidents/incidents are reported to the Business head on a real time basis.
Ensure all mails are answered on time.
Ensure routings are optimal and cab utilization is effective.
Ensure procedures and policies of the Company are followed.
Ensure deployment is done effectively and proper rotation is maintained for the drivers.
Participate in RFP / RFQ process with new clients.
Manage spot rental requirements for clients as and when required basis.
Visit / meet clients to collect feedback, update etc. and incorporate in the system.
Operations, Billing & Payment:
Responsible to manage overall operations for all sites. Arrange and provide cabs to clients.
Interact with site team on a daily basis to solve on-going queries / issues etc.
Interaction with Vendors and deploy cabs for the Sites as and when required basis.
Interact with vendors to attend their queries / issues, ensure proper business, etc.
Guide team to prepare MIS for vendor payments and present it to the management.
Coordinate with accounts for on-time Billing and Payment for vendors.
Coordinate with Site Operations Team for smooth operations.
Participate and arrange contractual process with outsourced vendors.
Training: Plan out driver training for in-house and outsourced drivers.
Education / Relevant Experience / Other Qualifications / Skills.
Good planning and organizing skills.
Good interpersonal skills and customer service orientation.
Basic Computer Skills / knowledge.
Hands on experience on vendor management.
Ability to maintain control, direction and motivation in a rapidly changing environment.
Excellent communication skills (written & spoken)
Experience: 10-20 years in transport sector.

Sea Hawk is one of India’s leading Transport Solutions Company, with 24×7 operations throughout the country and a proven track record of safety and security for clients.