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Travel Consultant

Mystifly Consulting Pvt Ltd
Posted on 09 May 19
Job DescriptionLast Date 08 Jul 19

  • Assist airline bookings on the customer requests
  • Review re-issue/exchange requests
  • Calculate to provide lowest & accurate re-issue/exchange quotation
  • Finalize & set-up booking for ticketing
  • Provide refund and cancellation quotations
  • Share/update baggage details and costs
  • Update meal/seats/FF# in the bookings
  • Add infant/child on primary bookings
  • Share name correction procedures and timelines
  • Coordinate with airline/vendors on waivers
  • Handle all requests via emails/Service requests/calls that are assigned to him/her

Job Role

Job Type

Interview Type

Written-test, Face to Face Interview

Company Description

Mystifly is a B2B travel technology company, founded in 2009 and headquartered in Singapore. We have over 2500 customers in 60+ countries using our airfare distribution products including some of the biggest OTAs in the world. We offer one-of-a-kind platform consolidating 900+ airlines including 170+ LCCs across 70+ points-of-sale countries allowing customers to transact in their local currency.

Since our inception, we have been redefining airfare distribution with our proprietary intelligence driven algorithms, for which we have won many accolades for our travel technology, including an award for the fastest growing Travel Technology business.

With over 65 billion people expected to travel by air between, now and 2030, we intend to continue redefining the world of airfare distribution to make it easy, fast and flexible for people to buy air products.

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