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Travel Desk Executive

Auki Holidays Private Limited
Experience : 0.5 Years
Location : Bangalore(HSR )
Per Month: Rs. 8,000 - Rs. 13,000
Job Role : Others
Posted on 23 Jan 20
Job is expired
Job DescriptionLast Date 22 Mar 20

Job Summary
Required Travel Desk Executive to assist corporate with travel related services like domestic & international ticketing, hotels, cars, visa etc
Responsibilities and Duties

  • Process the booking requests received from the designated areas
  • Handles daily correspondences and responds to inquiries and makes reservations as needed.
  • Co-ordinate between the Clients & Supplier or Service provider to finalize the bookings.
  • Working on simultaneous travel queries & arrangements, without loss of details
  • Exploring different websites for best available rates of Flight Tickets and Hotel Accommodation.
  • Follow up with the supplier deadlines and time limits and the same should intimate to the staff timely.
  • Communicates reservation information to the suppliers and consultants.
  • Processes cancellations and modifications and promptly relays this information to the suppliers and consultants.
  • Do the rate comparison offer best rates to materialize the bookings.
  • All the bookings Reconfirmation should be done on daily basis with valid hotel confirmation numbers.
  • Process refunds for cancelled bookings, amended bookings, short stay bookings Etc.,
  • On the road issues, such as no booking find at the time of check –in, payment issue, guest doesn’t like the hotel Etc.,
  • Post Travel such as, guest complaints, Etc
  • All the correspondence between suppliers and clients should be handled

Qualifications and Skills

  • Diploma, Graduate or Post Graduate preferably in travel & tourism with good communication skills
  • Excellent communication and interpersonal skills
  • Able to build strong client relationships
  • Overall understanding of technology platforms, GDS functions, Microsoft applications
  • Strong knowledge of international reservations, geographies, faring and routings
  • Consultative service skills and problem solving abilities
  • Shows initiative by looking for opportunities to improve processes and making suggestions.
  • Supportive of management and company objectives.
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description

Auki Holidays is a Travel Management Company (TMC) and a one stop shop for corporate companies in their Travel solutions by managing Business Travel services to both Domestic and International locations, wherein we help to automate all your travel requirements.

Job is expired
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