TX Provisioning Executive

Prompt
Experience : 1 to 3 Years
Education : BE/B.Tech
Skills : CCNA
Location : Hyderabad
Per Month: Rs. 20,000 - Rs. 24,000
Job Role : Others
Posted on 13 Jan 20
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Job DescriptionLast Date 13 Mar 20

JD for 'TX Provisioning Executive'

  • Provide configuration management of service elements as planned according to design/engineering and change activities that are required by the Service Delivery, Engineering, Capacity Planning, or deployments
  • Should monitor the services, elements and system configurations
  • Responsible for order validation and provisioning of circuits in inventory and network
  • Build, Integrate and Test the circuit as per the customer requirement
  • Ensure efficient and effective technical customer service as per SLAs.
  • Work experience in Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues.
  • Coordination with different stakeholders to test the circuit
  • Manage configuration changes for all the services /service elements through a centralized console and restore configuration as required.
  • Provide new element’s integration support as per the Methods and Procedures issued by the respective Equipment vendors.
  • Provide reconfigurations and parameter changes
  • Manage, track and document change control of the service elements
  • Provide compliance auditing of the configurations
  • Provide recommendations for systems design engineering solution.
  • Configuration standardization.
  • Handing over the circuit to the customer without error
  • Provide the test results as requested by the customer
  • Maintain quality standards to achieve optimal levels of operation and KPI targets. Corrects network and SOC problems effectively and in a timely manner.

Level Descriptor:

  • Should be able to respond quickly on the orders booked in the configuration queue
  • Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization.

Education: Engineering Graduate or equivalent
Experience: 1-3 years
Equipment’s: ECI, Tellabs/Coriant, CIENA, Huawei, Juniper, Cisco preferred
Good Analytical & Troubleshooting skills. Good knowledge to use Trouble Ticket- and Monitoring systems. Good Written & Verbal communication
Tools: OSM, HPSM, Cramer preferred.

Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description

Prompt

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