Process name: UK/US voice process
R&R: To handle customer queries related to train tickets.
Note - Need good communication skills (English)
Joining: On the Spot.
Interview mode: Walk-in only.
Qualification: HSC and above
Salary: 18-24k in hand +Pac-Man + 2.2k Travelling allowance
Pick up and Drop Facility
5 days working Saturday & Sunday Week off
Job Location - Chandivali, Saki Naka Andheri East Mumbai.
Responsibilities
Handle incoming calls or chats to address customer queries
Identify customer needs and determine solutions
Offer accurate information about products and services
Respond to customer complaints and develop solutions
Record details of customer interactions, transactions, inquiries, and other information
Update customer information including contact information and purchasing preferences