USER ENGAGEMENT ANALYST

Omnicuris Healthcare Pvt Ltd
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Bangalore(HSR )
Job Role : Others
Posted on 08 Apr 19
Job is expired
Job DescriptionLast Date 04 May 19

  • Answer user’s queries professionally to provide information about products and services,  or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Follow up with clients to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Cordinate with various departments to resolve user’s queries.
  • Have a sound knowledge about the product Should be able to debug the product related issues by Cordinate with various departments
  • Doing outbound calls for feedback and user related experience.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Omnicuris Healthcare, India’s Largest CME Platform is an Impact driven organisation which provides an online CME Platform for doctors by leveraging advanced digital technology. Having partnered with various state governments, medical associations, councils and medical institutes we provide a platform offering medical education courses and content which helps doctors keep abreast of the latest advancements in medicine. We primarily offer video content on various medical specialties, such as cardiology, endocrinology and gynaecology which features lectures by experts, quizzes, assignments, assessments, and webinars, among other things. Certifications are provided in partnership with the Medical Associations with Credit Points under the CME Programme.


Job is expired
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