Omnicuris Healthcare Pvt Ltd jobs - User Engagement Analyst

User Engagement Analyst

Omnicuris Healthcare Pvt Ltd
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 4 Years ago
Views: 0
Applications: 0
Openings: 4

Job Description

Responsibilities:
1. Answer user's queries professionally to provide information about products and services, or obtain details of complaints
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
3. Follow up with clients to ensure that appropriate actions were taken on customers' requests
4. Refer unresolved customer grievances or special requests to designated departments for further investigation
5. Coordinate with various departments to resolve user's queries
6. Debug the product-related issues by coordinating with various departments
7. Do outbound calls for feedback and user-related experience
8. Make outgoing calls to doctors and solving the doctors' queries
9. Inform them about new products and services

Who can apply :

1.       Are available for full time (in-office) internship

2.       Are available for the duration of 2-3 months

3.       Have relevant skills and interests


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeInternship / Projects
Job Id222790
Job Category Tech Support
StateKarnataka
Country India

About Company

Omnicuris is an impact driven social enterprise that is pioneering online CME for doctors by leveraging advanced digital technology and combining it with rich medical expertise of reputed medical associations and medical institutes in India with the primary goal of improving quality of healthcare through continuous education and training.
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