UX Researcher
Gurugram, Haryana, India
Why work at Trantor:
- We value diverse perspectives and hire to enrich our teams with new ideas and perspectives.
- Your learning is a top priority. We actively structure teams and projects to maximize individual growth and opportunities.
- You are encouraged to communicate openly and share opinions irrespective of your role or designation..
- Good work/life balance - We have strong work ethics towards our customers; at the same time we also value your life outside of work.
- Many of us have worked together at previous companies, and choose to work together again and again because we respect one-another.
As a UX Researcher, Here's What You Bring In TRANTOR:
- Working with clients to understand business needs and to craft UX research solutions.
- Overseeing the participant recruiting process.
- Developing moderator guides and questionnaires.
- Monitoring respondents as surveys are completed online.
- Moderating remote and in-person user experience research studies or conducting interviews in field.
- Analyzing qualitative and quantitative research findings.
- Developing presentations to communicate findings and recommendations.
- Building a trusted adviser relationship with clients.
- Collaborating with colleagues to solve research challenges around the world.
Knowledge, Skills and Experience Required:
- 3-5 years of hands-on experience particularly on large scale websites, web-base applications or mobile devices.
- Designing and writing discussion guides, screeners, test protocols, and final reports
- 2+ years of hands-on experience with questionnaire development and quantitative analysis
- Using online/remote usability tools (i.e. Zoom, WebEx, GoToMeeting, etc.)
- Conducting presentations with senior-level business managers
- Working with Internet and web-based tools
- Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverable for clients, and 3) think creatively and solve problems.
- Excellent communication skills and the ability to facilitate discussions
- Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver
- Presentation skills, including building presentations and presenting results and recommendations to clients
- Undergraduate and/or advanced degree – preferably an educational background in
- Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using both quantitative and qualitative methods
- Native or Bilingual Proficiency in English & Hindi