Experience operating effectively in a fast paced, constantly evolving team environment.
Experience in Operations and Strategy and Planning.
MBA or advanced degree.
Experience to deliver results through cross functional interaction with sales, marketing, finance, product development and other functions.
Developed communication and negotiation skills and ability to influence cross-functionally.
Demonstrated analytical, communication, and presentation skills.
Developed program management skills and attention to detail.
Accountable for flawless operations by managing overall vendor performance in region, driving vendor selection, consultation, and overall vendor operations strategies.
Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures.
Efficient and effective escalation management in line with the established policies and procedures.
Lead regular business reviews and vendor relationship management activities, and effectively partner with cross functional teams locally and globally to drive continuous vertical improvements and efficiencies at scale.
Contribute to global initiatives by defining and realizing overall operations strategy, work closely with various internal groups to understand business requirements, implement new processes and contribute to ongoing process improvements.
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