AMAZON DEVELOPMENT CENTRE INDIA jobs - Virtual Customer Service Associate

About Amazon CS:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
 Meal Vouchers, Night Shift allowance, Over timeIndustry: BPO / Call Centre / ITESFunctional Area: ITES, BPO, KPO, LPO, Customer Service, OperationsRole Category: VoiceRole: Associate/Senior Associate -(NonTechnical)Employment Type: Permanent Job, Full TimeKeyskills:customer serviceCustomer SupportCustomer CareVoice ProcessChat ProcessInternationalwork from homeCall CenterNight ShiftInboundOutboundEmail ProcessFresherDomesticHelpdeskGuest RelationsITESCSECSACompany ProfileAmazon Development Centre (India) Pvt. Ltd.Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.View Contact Details