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Virtual Relationship Manager
For a client of TeamLease Services Ltd
2 to 5 Years
4,00,000 - 6,00,000
Posted on 26 Sep 18
Job DescriptionLast Date 25 Dec 18

·Salesand customer relationship management

- Generate income by cross-selling products acrossassets, CASA and third party product segments to customers mapped as perportfolio

- Contact unique set of around 30-35 customers of theportfolio every day to focus on customer service and relationship management

- Call handling as per defined standards

- Customer profiling and service

·Customerengagement

- Continuous engagement and connect with the portfoliocustomers with accurate amp; complete capture of interaction details.

·Promotionof Digital Banking Platforms

- Promotion of digital platforms to ensure easy accessto banking transactions and create awareness of technology enabled initiativesfor a superior customer experience

·ComplaintManagement

- Coordination with respective team managers, salesmanagers and complaints managers for 100% accuracy on complaint management andresolution within a stipulated time frame

.

Job Type

Interview Type

Face to Face Interview

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more
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