Virtual Relationship Manager

For a client of TeamLease Services Ltd

2 to 5 Years

B.Com

Mumbai

4,00,000 - 6,00,000

Job is expired

Posted on 26 Sep 18

Job DescriptionLast Date 25 Dec 18

·Salesand customer relationship management

-Generate income by cross-selling products acrossassets, CASA and third party product segments to customers mapped as perportfolio

-Contact unique set of around 30-35 customers of theportfolio every day to focus on customer service and relationship management

-Call handling as per defined standards

-Customer profiling and service

·Customerengagement

-Continuous engagement and connect with the portfoliocustomers with accurate amp; complete capture of interaction details.

·Promotionof Digital Banking Platforms

-Promotion of digital platforms to ensure easy accessto banking transactions and create awareness of technology enabled initiativesfor a superior customer experience

·ComplaintManagement

-Coordination with respective team managers, salesmanagers and complaints managers for 100% accuracy on complaint management andresolution within a stipulated time frame

Job Type

Full Time

Interview Type

Face to Face Interview

Company Description

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more

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