Virtual Relationship Manager jobs Mumbai-For a client of TeamLease Services Ltd-2 to 5years of experience-26 September 2018

·Salesand customer relationship management

- Generate income by cross-selling products acrossassets, CASA and third party product segments to customers mapped as perportfolio

- Contact unique set of around 30-35 customers of theportfolio every day to focus on customer service and relationship management

- Call handling as per defined standards

- Customer profiling and service

·Customerengagement

- Continuous engagement and connect with the portfoliocustomers with accurate amp; complete capture of interaction details.

·Promotionof Digital Banking Platforms

- Promotion of digital platforms to ensure easy accessto banking transactions and create awareness of technology enabled initiativesfor a superior customer experience

·ComplaintManagement

- Coordination with respective team managers, salesmanagers and complaints managers for 100% accuracy on complaint management andresolution within a stipulated time frame