Summarise briefly, why your job exists;
Responsible for managing portfolios of identified eligible Preferred amp; Imperia customers, responsibilities detailed below,
1.To provide Consistent amp; Superior Digital Experience to our customers through Virtual Relationship Manager (VRM).
2.Objective is to enhance their Relationship amp; while doing so, Educate, Encourage amp; Induce the customers to use the Digital mediums for their banking transactions/ needs and at the same time keep a \"window' to talk to the bank whenever customer needs.
3.Improve profitability by right product placement, leveraging technology to deploy a low cost digital mediums amp; scalable self-service model of affluent banking which is also in line with changing customer preferences in banking.
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