Advanced Search
Enter skills or designation keywords
Enter valid location

Virtual Relationship Manager

Yesbank-Karvy
Freshers
13,000 - 20,000 Per Month
Posted on 02 Apr 19
Job DescriptionLast Date 01 Jun 19
Ensure customer service excellence by delivering service with requisite courtesy & accuracy and adherence to service and sales compliance. Job Responsibilities: 
Ensure Customer service excellence by displaying complete onus to the customers query/problems 
Delivering service with requisite Courtesy and Accuracy 
  • Nil Defects (100% adherence to product and process) 
  • Ensuring Nil Customer complaints 
  • Escalating/highlighting customer problem incidences 
  • Adherence to service and sales compliance 
  • Cross Selling/up-selling of bank products. 
  • Ensuring Process efficiency by achieving set targets of call quality
Qualifications, Experience & Skills:
  • Qualifications: Graduate/Post Graduate from a recognized university Competencies/Skill Sets required: 
  • Fresher or Experienced in customer service industry 
  • Excellent written and oral communication 
  • Passion towards service or Sales 
  • Enthusiastic and self-motivated 
  • Ability to work in a dynamic environment 
  • Good comprehension skills 
  • Team player with a positive attitude 
  • Knowledge about banking Industry will be an added advantage 
  • Open to working in shifts(including night shifts for male staff)
Computer skills:
  • Conversant with MS-Office & working knowledge of contact center systems  Other skills:        
  • Excellent Business Communication skills. Multilingual skills will be a plus.
  • Good numerical, analytical & problem solving skills.Salary CTC – 14K -16 Month+ IncentivesRequirement Customer Service – 100 and Telesales – 100 (Over all 200 employees)-
  • Hindi Speaking Needed.
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
Yes Bank Limited is India's fourth largest private sector bank, founded by Rana Kapoor and Ashok Kapur in 2004. It primarily operates as a corporate bank, with retail banking and asset management as subsidiary functions.
Similar Jobs
FOR A CLIENT OF TEAMLEASE SERVICES LTD

1 to 12 Years
Last Date 15 Jul 19
FOR A CLIENT OF TEAMLEASE SERVICES LTD

Freshers
Last Date 23 Jun 19
FOR A CLIENT OF TEAMLEASE SERVICES LTD

Freshers
Last Date 23 Jul 19
FOR A CLIENT OF TEAMLEASE SERVICES LTD

1 to 5 Years
Last Date 19 Jul 19

People who view this job also look for jobs with following keywords

TeamLease