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Virtual Relationship Manager

Jobstock

location

Mumbai, Navi Mumbai

experience

Fresher

salary

12,500 - 25,000 Per Month

qualification

B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW

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Posted: 5 Years ago

Views: 0

Applications: 0

Openings: 50

Job Description

We are hiring Virtual Relationship manager for India's one of the leading bank.

Job Description:

Building effective relationships with clients to retain and developing sustainable relationships.
Identify customer financial and other banking needs then make referrals to others where appropriate
Working closely with other departments to ensure that customer instructions are executed correctly and in a timely manner.
Establishing and agreeing client contact strategies in line with Group operating models
Improving customer experience by collating customer feedback, identifying areas to improve such as operational, administrative, processes and competitiveness of products and services
Maintaining an awareness of relevant products and services available from Group sources and elsewhere in order to provide the best solutions for clients
Supporting branch improvement initiatives, providing customer feedback of our service and product offering and ensuring compliance with audit requirements and quality assurance
Driving market leading standards for conduct and controls in line with bank values and expectations.

Customer Interactions :

Achievement of Contact policy defined
Call handling as per defined standards.
100% accurate resolution on Calls received at the VRM desk.
Promoting Digital Banking services for better customer service experience.
Capturing of customer interaction. .
Accurate logging and resolution of complaints.

Criteria:

candidate must be graduate.
Must be good with his or her communication skills.
Salary range will be 12.5k to 25k
Job location will be Thane.
You will be on Bank Payroll.
Candidate who have experienced in sales or investment banking will be preferred.

Job Particulars

Role Others

EducationB.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id80537

Job Category BSc/BCA/BBM

Locality Address Thane

StateMaharashtra, Maharashtra

Country India

About Company

We are hiring for india's one of the leading bank. your designation will be as a Virtual relationship Manager.

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