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Fresher 
4,00,000 - 6,00,000 Per Year KEY RESPONSIBILITIES:
Sales and customer relationship management
- Generate income by cross-selling products across assets, CASA and third party product segments to
customers mapped as per portfolio
- Contact unique set of around 30-35 customers of the portfolio every day to focus on customer service and
relationship management
- Call handling as per defined standards
- Customer profiling and service
Customer engagement
- Continuous engagement and connect with the portfolio customers with accurate & complete capture of
interaction details.
Promotion of Digital Banking Platforms
- Promotion of digital platforms to ensure easy access to banking transactions and create awareness of
technology enabled initiatives for a superior customer experience
Complaint Management
- Coordination with respective team managers, sales managers and complaints managers for 100%
accuracy on complaint management and resolution within a stipulated time frame
Audit and Service Quality
- Ensure all laid down systems and process are followed as stipulated by audit and senior management
- Ensure accurate and timely submission of financial transactions and requests.
- Achieve quality benchmark defined as per target
MIS Reporting
- Ensure timely submission of customer base review reports
- Adherence to set processes for updating customer interactions in CRM
0.5 to 1.5 Years 
Mumbai 1,80,000 - 3,60,000 Per Year 0.5 to 2 Years Mumbai 1,80,000 - 3,60,000 Per Year 1.5 Years Mumbai,Mumbai Suburbs,Navi Mumbai 20,000 - 23,000 Per Month 0.5 to 1.5 Years Mumbai 1,80,000 - 3,60,000 Per Year Fresher Navi Mumbai 20,000 - 30,000 Per Month 0 to 2 Years Bangalore,Mumbai,Pune 20,000 - 25,000 Per Month 2.5 Years Mumbai,Pune 25,000 - 60,000 Per Month Fresher Mumbai,Mumbai Suburbs,Navi Mumbai 20,000 - 25,000 Per Month Fresher Mumbai 10,000 - 20,000 Per Month Fresher Mumbai 18,000 - 24,000 Per Month Fresher Mumbai 20,000 - 30,000 Per Month 1 to 2 Years Navi Mumbai 3,50,000 - 4,50,000 Per Year 2 to 3 Years Mumbai 10,000 - 20,000 Per Month 
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