Vmware Admin-Administrator
Pune
Experience : 1-3 YEARS
Job Code : 1200653
Minimum Experience Required: 1-3 YEARS
Mandatory Skills: Vmware Admin-L2, Windows and Vmware Implementation-L1
Desirable Skills: Windows Admin-L2
Language Skills: English Language-L2
Job Description:
Key skills required for the job are:
- Vmware Admin-L2,Windows and Vmware Implementation-L2, (Mandatory) and Windows Admin-L2, (Optional).
- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower nFollow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination
- Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs. Effort estimation/reviews on need basis for new projects.
- Training of new team members. Able to work on Knowledge acquisition and updates to related documents