IBM jobs - Vmware Admin

Introduction
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Your Role and Responsibilities
As VMware Administrator, you are responsible to provide technical support of VMWARE servers with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can

Responsibilities

• Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions
• Work on major severity and complex server issues
• Provide Backup and restore VMWare servers and virtual sessions
• Drive RCA preparation and meeting SLA for RCA submission along with planning and implementing fixes / patches
• Performance and capacity management on VMWare servers and complex health check-ups
• Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned
• Identify and recommend improvements to existing processes
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
• Adhere to all the account specific technical as well as general process / procedures
• Ensure the Service Requests and all pre-requisite checks are followed diligently

Required Technical and Professional Expertise

• Minimum of 4+ years of experience in IT industry
• Validated knowledge & troubleshooting skills of VMware ESX & ESXi & vSphere versions and Troubleshooting user level issues
• Administration & troubleshooting skills on Windows Server 2008/2012/2016/2019
• Participation on Major/Severity incidents for resolution and perform root cause analysis (RCA) for the Major incidents.
• Proven experience in ESX Server Installation and configuration of virtual switches, network connections and port groups configure Storage

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing, publications
• You’ll have access to all the technical and management training courses to become the expert you want to be
• You’ll learn directly from experienced developers in the field, our team leads love to mentor
• You’ll have the opportunity to work in different areas to figure out what really excites you.