Amal Infosystems Pvt ltd jobs - Voice Agent Inbound /Outbound

Voice Agent Inbound /Outbound

Amal Infosystems Pvt ltd
experience Fresher
salary Salary not disclosed
qualification
Read More...
Job is expired
Posted: 5 Years ago
Views:
Applications:
Openings: 10

Job Description

·  Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required.

· Processing each call / mail / chat in accordance with IL standards.

· Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.

· Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency

· Ability to understand and handle irate customers.

· Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications.

·Maintain Superior quality service by following organization standards.

. Convert inquiries into sales by answering inbound telephone calls.

. Understanding multiple products and processes

. Influencing customers to buy or retain product or service by following a prepared script to give product reference information .


Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 262830
Job Category Others
State Maharashtra
Country India

About Company

We are into recruitment consultancy since 2004. Working pan india.
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

Search Blue Collar Jobs Online India - Best Recruitment Portal | Teamlease