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Voice And Accent Trainer

Medusind Solutions
1 to 4 Years
2,00,000 - 7,00,000 Per Year
Posted on 11 Apr 19
Job DescriptionLast Date 10 Jun 19

  • §  Handling training in person and over video conference on English language to improve overall communication to the new joiners
  • §  Monitoring calls with respect to V&A, Language, customer service, phone etiquette and US culture sensitization
  • §  Providing feedback to employees.  Coaching them to enhance their performance
  • §  Identifying individual training needs and conduct refreshers
  • §  Actively work with the operations team to better the quality of employees’ performance
  • §  Participate in calibrations to ensure consistent scoring & feedback delivery approach
  • §  Facilitate transition of employees from Training to move into the work environment
  • §  Conducting V&A interviews to check the suitability of the candidates
  • §  Designing and preparing training modules

Job Role

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description

Medusind provides an empowering and positive environment to motivate employees and provide the highest level of service to clients. We believe in advancing the development of each employee and creating an environment that nurtures the holistic development of our staff.

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