Saroj Gupta sunshine jobs jobs - voice and non voice process

Knowledge & Skills Required

Desired skills:

• Action oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills - ability to clearly understand and address customer issues appropriately
• Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills

Preferred Criteria:

• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
• Should ensure uninterrupted internet connectivity during working shift to ensure maximum productivity
• Should ensure Work-like environment with no disturbance during the work hours.

The ideal candidates will be comfortable in a fast-paced, multitasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.