CAPITAL CONSULTANT jobs - Voice Customer Service

We are Hiring for one of India's largest insurance marketplace and a leading fintech player globally.

Salary: Upto 4.5 LPA + Incentives

Complete Day Shift

What would be the roles and responsibilities

• Assisting customers in the sale of a range of financial products on phone.
• Providing customer support over the phone or an Email.
• Answer queries about products or the company.
• Reaching productivity that meets job standards, while working with speed and accuracy.
• Meeting and exceeding targets as assigned periodically.
• Ability to learn about products and services and describe/explain them to prospects.
• Understanding customer requirements and closing sales.
• Responding in a timely and effective manner to all internal communication.

ISMS Responsibilities

• Be aware and comply with the ISMS Policy, procedures and objectives;
• Actively participate in ISMS exercises;
• Request access to information access from their Team Leaders/ Executives;
• Report known and suspected security incidents to the IT Helpdesk;
• Protect the secrecy of passwords; and
• Protect information assets used by them against compromise of assets confidentiality, integrity or availability

What we are looking for in a candidate

• Should be Confident & Dynamic.
• Should have a bent towards Sales.
• Excellent interpersonal and listening skills
• Good persuasion skills.
• Should be efficient in converting customer interest into sales.
• Good negotiation skills.
• Team Player
• Quick learner, creative, and achiever.
• Passionate about work output

Desired Skills and Experience-

• SSC or higher education.
• Fresher or Experience
• Ability to communicate effectively Hindi & English language.
• Basic computer skills.

What do we offer?

• Amazing work culture.
• Complete Day shift.
• 6 Day working
• 1 Roster off
• Unlimited Incentives
• Good opportunity for career progression.
• GMC- Group medical coverage
• Gratuity is paid as per applicable law which is over and above total offered CTC