Voice Process Freshers

Access Healthcare Service
Experience : 1 to 4 Years
Education : BA, B.Com
Location : Mumbai
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

 Accounts Receivable (AR Caller).

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.

Record after-call actions and perform post call analysis for the claim follow-up.

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact


Job Type : Full Time
Interview Type : Face to Face Interview
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