Urgent opening for (Freshers/ Voice process/Bpo/Kpo/Customer Service Executive/Telecaller) -Medusind Solutions- Andheri-Night shift
Outbound calls to insurances for claim status and eligibility verification
Denial documentation and further action
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Communication / Issue escalation to seniors if there is any in a timely manner
Punctuality is expected all the time
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