Voice Process

Medusind Solution India Pvt.Ltd
Experience : 0.5 to 3 Years
Education : BA, 12th Pass (HSE), B.Com
Location : Mumbai
Per Month: Rs. 14,500 - Rs. 25,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

Responsibilities and Duties

  • Outbound calls to insurances for claim status and eligibility verification
  • Denial documentation and further action
  • Calling the insurance carriers based on the appointment received by the clients.
  • Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
  • Calling insurance companies to get the status of the unpaid claims.
  • Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
  • Maintain the individual daily logs.
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
  • Work cohesively in a team setting. Assist team members to achieve shared
Job Type : Full Time
Interview Type : Face to Face Interview
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