Should have experience in Tele Marketing
Daily Target to be achieve
Convincing Skill is required
Should Speak Multiple Language(Tamil/Malayalam, Tamil/Telugu, Tamil/Kannada, Kannada/Hindi)
Should Have Laptop and Headset at Home
Should Have system knowledge in MS office
Follow up and Ownership skill is required
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level