Voice Process Executive

Mindaquest
Experience : Freshers
Location : Bangalore
Per Month: Rs. 10,000 - Rs. 20,000
Posted on 22 Jan 20
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Job DescriptionLast Date 22 Mar 20
Profile: Voice Process Executive 5 Days Working Organisation.Good Communication Skill.
  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • He is responsible for rendering useful administrative support to other members of the customer care team.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.
  • Job Type : Full Time
    Interview Type : Face to Face Interview, Telephonic Interview
    Company Description
    We @Mindaquest specializes ourself in fulfilling contractual position with employee benefits and engagements across the globe to hire skilled professionals for various entities. Below mentioned are few positions entitled with us for various clients.
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