Heritage Job jobs - Voice Process

Voice Process

Heritage Job
experience Fresher
salary 16,000 - 25,000 Per Month
qualification
share this job
save job
Job is expired
Posted: 4 Years ago
Views: 0
Applications: 4
Openings: 50

Job Description

Customer Service Executive (Voice Process) Responsibilities

Customer service executive is mainly responsible for the customer satisfaction that is, feeling that a product or service has met the customer expectation or not

He is responsible for managing product, industry and customer. 

His responsibility is to check out whether the staff members working under him are achieving their goals or not.

FYR I have mentioned some basic questions that we ask either in the first / final round of interview. We are asking only 6 questions  PFB
1. Tell me something about yourself? 2. What you understood about IndianMoney.com?3. Roles and responsibilities of RM4. we are asking them to speak about their native place for 2 min just to check their regional language fluency. 5. Selling abilities- asking them to sell pen or water bottle.6. We ask them whether they are okay with telesales as target and pressure will be there. 
When it comes to selection, we are actually being lenient towards it but the candidate should know at least the above mentioned questions and should answer them confidently along with the basic eligibility criteria which majorly includes 
  • Age criteria  : Max 27 years old
  • Qualification : fresher graduates/ undergraduates with relevant experience/ Relevant experienced graduates.
  • Relevant experience : telesales/ telecom/tele calling/BPO
  • Career gap : not more than 1 year gap ; for that also appropriate reason must be there
  • Salary: 16k CTC - 24k CTC
  • more details
  • call-
  • or watsapp

Job Particulars

Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id236001
Job Category BPO , Walkins
StateKarnataka
Country India

About Company

Customer Service Executive (Voice Process) Job Responsibilities
  • He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • He is responsible for rendering useful administrative support to other members of the customer care team.
  • He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
  • Similar Jobs
    Voice Process
    DIGITECH CALL SYSTEM
    experience Fresher
    locationBangalore
    salary 15,000 - 19,000 Per Month
    1 Month ago
    Quick Apply
    Voice Process
    ONE DEGREE NORTH HR SERVICES
    experience Fresher
    locationBangalore
    salary 12,000 - 50,000 Per Month
    1 Month ago
    Quick Apply
    International Voice Process
    TRANSFERMATIVE TECHNOLOGIES
    experience 1 to 2 Years
    locationBangalore
    salary 17,000 - 22,000 Per Month
    1 Month ago
    Quick Apply
    Voice Process Executive
    CREDVENT SERVICES PRIVATE LIMITED
    experience Fresher
    locationBangalore
    salary 15,000 - 21,000 Per Month
    27 Days ago
    Quick Apply
    Non Voice Process
    ALP CONSULTING
    experience 0.5 to 1.5 Years
    locationBangalore
    salary 25,000 - 45,000 Per Month
    Just Now
    Quick Apply
    Customer Support Voice Process
    HICENTRIX PLACEMENT SERVICES
    experience Fresher
    locationBangalore
    salary 20,000 - 30,000 Per Month
    7 Days ago
    Quick Apply
    experience Fresher
    locationBangalore
    salary 12,000 - 20,000 Per Month
    17 Days ago
    Quick Apply
    experience 1 Year
    locationBangalore
    salary 20,000 - 25,000 Per Month
    1 Month ago
    Quick Apply
    experience Fresher
    locationBangalore
    salary 14,000 - 15,000 Per Month
    6 Days ago
    Quick Apply
    Customer Relationship Officer
    ENLIST MANAGEMENT CON
    experience Fresher
    locationBangalore
    salary 13,500 - 14,980 Per Month
    6 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    Customer Support Service
    CLIENT OF TEAMLEASE SERVICE LTD
    experience Fresher
    locationBangalore
    salary 20,000 - 45,000 Per Month
    9 Days ago
    Quick Apply
    left slide     right slide
    Jobs By LocationVIEW ALL
    Active Jobs By Role
    Accountant (5951) Admin (15) Agriculture and Dairy (0) Architect (709) Bartender (0) Beauticians / Spa (17) Bouncer (0) BPO / Customer care (18282) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (588) Cook / Chef (76) Counsellor (258) Data Entry / Back Office (12085) Data Analytics (2) Design / Animation (4463) Delivery (98) Digital marketing / SEO (918) Draughtsman/Draftsman (0) Doctor / Physician (65) Driver (4) Electrician (4) Engineer (39223) Engraver (0) Event Planner (0) Fire Fighter (2) Fitter (3) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (371) Housekeeping (10) HR (2081) Insurance Consultant (5) IT Hardware Engineer (2351) IT - Mobile Developer (3617) IT Software-Engineer (29164) IT Software-QA/Tester (21) Lab Technician (4) Language Translator (0) Legal (2) Librarian (0) Management Trainee (1244) Mechanic (520) Media / Journalism (302) MIS Executive (7) Moulder (0) Nurse (610) Nutritionist / Dietician (1) Office Assistant / Helper (10) Operations (10) Operator / Machinist (6) Packager (6) Painter (0) Pharmacist / Medical Rep (1591) Photographer / Videographer (0) Physiotherapist (1) Research/JRF/SRF (64) Plumber (0) Receptionist / Front Office (1829) Retail / Store Executive (219) Rigger (1) Sales / Marketing (6069) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (103) Teacher (417) Tool & Die Maker (2) Tourist Guide (0) Trainer (4) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (755)
    safety tipsSafety Tips
    Teamlease does not charge any kind of payment for a job.
    get job tipsHow to get a Job early? Follow these tips

    1.The more the Jobs you apply, the higher your chances of getting a job.

    2. Keep your profile updated Update

    Recruiters prefer candidates with complete profile information.

    3. Keep visiting the Teamlease.com daily

    Daily visit will ensure you won’t miss out on any Job opportunity.

    4. Watch videos to improve Watch videos

    Be a better candidate than others by watching these Job-related videos.