MindaQuest Business Solutions Pvt Ltd jobs - Voice Process

Voice Process

MindaQuest Business Solutions Pvt Ltd
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 4 Years ago
Views: 0
Applications: 2
Openings: 30

Job Description

Job Title: Voice process
Job Location: Bangalore AKR Tech Park CTC 2.65 
Qualification: Graduate 
Language: Gujarati+ English
 Shift Time
  •  Rotational Shift 
  •  Rotational Off 5-day working
  • Role and Responsibility:

    1.     He is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.

    2.     He is responsible for rendering useful administrative support to other members of the customer care team.

    3.     He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

    4.     He is responsible for monitoring Call tracking for responses from the administrative team so call returns are done in a timely fashion.

    5.     His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know the inquiry is still being researched.

    6.     His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.


    Job Particulars

    EducationAny Graduate
    Who can applyFreshers
    Hiring Process Face to Face Interview, Telephonic Interview
    Employment TypeFull Time
    Job Id276014
    Job Category BPO
    StateKarnataka
    Country India

    About Company

    Company MindaQuest Business Solution Pvt LtdThis Is Company Staffing and Recruitment Firm Location. Noidaanimation and Gaming company dealing with Non it And IT Company Domain
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