Leading MNC jobs - Voice Process

Voice Process

Leading MNC
experience 0 to 2 Years
salary 12,000 - 18,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

Voice Process

Review open accounts from the daily Ageing report 
Monitor and maintain the assigned accounts - Collection calls   
(Outbound/Inbound in a professional manner),account adjustments and customer reconciliations  
Collect customer payments in accordance with the amount due date and timely follow-up on payment arrangements  
Monitor customer payments activity to ensure receivables are collected in a timely manner  Ensure timely escalation in case of non-payment or no response  
Provided customer service with regards to sending statements, processing  customer refunds, and process account adjustments and resolving client-billing problems, and applying good customer service in a timely manner  
Fluency in verbal and written communication  
Fair working knowledge of MS office, excel & Typing  
Basic accounting knowledge if necessary
Qualification - Any essential degree
Skills - good communication 
Language known is most preferable
Exp -  0 to 2 years
Location - Chennai 

Job Particulars

EducationB.Com, BA
Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id862902
Job Category BPO
Locality Address Ambattur
StateTamil Nadu
Country India

About Company

Leading MNC
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