Panacorp software solutions jobs - Voice Process

Responsibilities:

• Conduct outbound calls to prospective and existing customers.
• Promote company products or services and generate sales leads.
• Persuade customers to purchase products and achieve sales targets.
• Handle customer queries and objections professionally.
• Maintain accurate call logs and sales records.
• Providing customer support and resolving their issues
• Utilizing knowledge of products or services to effectively assist customers
• Following communication scripts and procedures
• Ensuring all interactions are recorded and documented accurately

Qualifications:

• Any degree is acceptable.
• Prior experience in a sales or telecalling role is preferred but not mandatory
• Strong problem-solving and decision-making abilities
• Ability to handle high volumes of calls in a fast-paced environment
• Good listening and customer service skills
• Ability to adapt to different customer personalities and handle challenging situations
• Basic computer and typing skills