Dear all,
Currently Hiring for Voice process - Malayalam. (Strong fluency in Malayalam)
Location: Coimbatore
Shift: Rotational
Salary: 14 K in hand
Looking for Immediate joiner10th or 12th can apply
Diploma - 3 years completed can apply
Any graduates can apply.
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Kindly share your resume