Voice Process

Conneqt business solutions
Experience : 0 to 5 Years
Location : Bangalore(Bangalore-Others)
Per Month: Rs. 12,000 - Rs. 15,000
Job Role : BPO / Customer care (Voice)
Posted on 19 Jan 20
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Job DescriptionLast Date 19 Feb 20

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Good speak, read & Write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Job Type : Full Time
Interview Type : Face to Face Interview
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