VoIP Support Engineer

Experience : 0 to 1 Years
Education : Any Graduate
Location : Gurgaon
Job Role : Others
Posted on 06 Jan 20
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Job DescriptionLast Date 06 Mar 20
VoIP Support Engineer 
Experience: 0-1 yr(s).
No. of Positions: 4

Job Description:

  • The candidate should be able to install and configure the SIP dialers (Vicidial, contaque, FreePBX, Elastix, Goautodial, PBX in flash etc).
  • The candidate should be able to create the customers, Agents, Groups, Carrier Settings and campaigns on SIP dialers and Asterisk.
  • The candidate should be able to handle the technical queries by the clients.
  • Strong engineering and operational experience in service provider networks.
  • In-depth understanding of SIP, RTP and RTCP interworking.
  • Experience configuring and maintaining Open Source SIP Server Software including patching, upgrades, logs, debugs and virtual traces.
  • In-depth understanding of Open Source PBX features, configuration, deployment and support.
  • Understanding of network server policies, routing network elements and collocation modeling.
  • Hands-on experience configuring routers and switches to maximize SIP / RTP pass through.
  • Experience working directly with carriers and trunk providers .
  • Experience with IP PBX Trunking. 

Skills & Attributes:

  • Must possess strong organizational, verbal, written and documentation skills.
  • Good understanding of VoIP Technology.
  • Only Male Candidates can apply


  • Graduation – min 80%
  • HSC % – min 80%
  • HSC % – 60%
  • SSC % – min 80%
  • Graduate : B.Tech
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Real Time Data Services Private Limited (RTDS) is a global information technology, consulting and outsourcing company serving clients in multiple locations across the globe. We command a substantial reputation, especially in cloud hosting of accounting software, business applications, and contact center solutions. RTDS has its data centers located in Chicago, Dallas, Seattle, and Phoenix to serve businesses over the globe.
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