Waiter And Waitress

Hyatt
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : Waiter / Steward (Steward - Hotel & Restaurants)
Posted on 09 Oct 19
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Job DescriptionLast Date 09 Nov 19

Main Duties and responsibilities:
Customer Service 

  • Ensures the delivery of brand promise and provides exceptional guest service at all times.
  • Provides excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.

Operational 

  • Ensures that brand standards have been implemented.
  • Responds to the results of the brand standard Audit and ensures that the relevant changes are implemented.
  • Works closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Works in a supportive and flexible manner with other departments in line with our purpose.
Job Type : Full Time
Interview Type : Face to Face Interview
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