Greet customers politely as they enter the restaurant. Introduce self to customers. Show customers to their tables. Present menus to customers. Maintain an up-to-date working knowledge of the menu items and daily specials. Take food and beverage orders accurately including any special requests. Check food orders with customers to ensure correctness. Work with kitchen staff to process and expedite food orders. Pre-set table for the orders. Deliver and serve food at tables. Use established food handling and serving techniques. Ensure customers are satisfied with their food orders, beverages and service. Monitor customer's needs and promptly handle requests. Handle customer complaints in a polite and professional manner. Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills.